26, Report:
#1389043
Posted Date:
Jul 29 2017
Consumer Cellular Terrible Service - can't get phone set up and LONG 30 minute waits to get live person Nationwide
I bought a phone from them and rec'd phone on July 25, 2017. After 4 days, they still have not properly transferred my service from Verizon.
I called CC at least 10 times to get it straight. The recording says you'll be attended within 5-15 minutes.put you on hold for at least 30...
Entity
Categories: Cellular Phone Companies
27, Report:
#1379562
Posted Date:
Jun 16 2017
Verizon Verizon: data grabber and fraudulent billing Nationwide
I’m a cellphone illiterate old man who made a mistake signing up with verizon. It seemed like no time at all that I got a message from them telling us our 6 gigs of data was used up so I bought 10 gigs more. Then I started paying attention and saw to it that me and my wife use...
Entity
Categories: Unusual Rip-Off
28, Report:
#1373309
Posted Date:
May 15 2017
Consumer cellular Ripoff Nationwide
Spent 4 hours at the cricket wireless store trying to switch my number from consumer cellular to cricket.
Had to return next day and spent three more hours before we finally got them to give it up.
I am told consumer cellular (AT&T) purposely do than to try to reduce the number ...
Entity
Categories: ORGANIZED CRIME
29, Report:
#1345921
Posted Date:
Dec 27 2016
Consumer Cellular CHARGED ME FOR SWITCHING FROM VERIZON TO THEIR COMPANY, BUT COULD NOT PROVIDE SERVICE! NATIONWIDE Nationwide
I saw a Consumer Cellular advertisement on TV stating service starts at $9.99 mth, and I could use my existing phone, a Samsung Galaxy S5. I payed the online fees, and a week laer receive the package for my conversion from Verizon to Consumer Cellular. Because I am a novice,...
Entity
Categories: Cellular Phone Companies
30, Report:
#1321336
Posted Date:
Aug 08 2016
Consumer Cellular They Lie About Refunds Plus Horrible Customer Service - Total Scam! Nationwide
August 2016:
Consumer Cellular is a very scamy company. They never issue refunds - they will scam you for every penny. The sales people are so lovely but they will take your credit card and leave you on hold forever. I spent an hour on the phone with them about something that take...
Entity
Categories: Cellular Phone Companies
31, Report:
#1279590
Posted Date:
Jul 19 2016
CONSUMER CELLULAR LIARS, HIGH PRICES WITH ALL THEIR TAXES, LOUSY SERVICE, ANTIQUE PHONES Nationwide
Consumer Cellular Phones are Antiques. Their prices for data and talk etc. for the lowest amounts of each sounds cheap but by the time they add all their taxes and fees its over $30. 00 for 3G service. Metro PCS has 4G Unlimited Everything $30.00.  ...
Entity
Categories: Cellular Phone Companies
32, Report:
#1301524
Posted Date:
Apr 24 2016
Consumer Cellular They told me so many different stories & told me incorrect info numerous times! No communication w/ each other. Took money from my account after they promised 2 take off auto pay due 2 financial hardship, charged me 4 extra Internet when they promised 2 shut off their data, lied about taking off auto pay numerous times, had 2 file dispute w/ my bank & had 2 stop payment on them. Pittsburgh Pennsylvania
I wrote complaint in 1st area. 2 many different stories from customer service. People were helpful at 1st, then it just deteriorated, took money from account when told them not 2 , told them mother died, who was paying most of Bill. They took it out anyway; causing me 2 file dispu...
Entity
Categories: Cellular Phone Companies
33, Report:
#1284484
Posted Date:
Feb 03 2016
Consumer Cellular Unethical Billing Portland Nationwide
Consumer Cellular advertises as no contract which is true, but changes your minutes when they are about to go over, and these idiots will screw you.Even though they say you can switch back they will not prorate it but charge you the full amount even if you use the other plan for on...
Entity
Categories: Bait-and-Switch
34, Report:
#1270815
Posted Date:
Nov 29 2015
CONSUMER CELLULAR ROTTEN CREDIT REPORTING AND CUSTOMER SERVICE PASADENA California
I had a trail period with consumer Cellular thanks to AARP of which was from 8/17/2011 to 9/02/2011. This was a risk free trail period through them. 45 units of usage or 45 days whichever comes first. When i received this phone, i could never use it due to a very poor signal ...
Entity
Categories: Cellular Phone Companies
35, Report:
#1270126
Posted Date:
Nov 24 2015
Consumer Cellular Unauthorized Charges Portland Oregon
I viewed my most recent bill on Comsumer Cellular's website a week ago. Instead of it being around $39, it was $46.00.
I found out that I was charged $1.50 4 times for calls I supposedly made to 411 on the same date in October 2015. I did not make these calls. I have never used my...
Entity
Categories: Cellular Phone Companies
36, Report:
#1248717
Posted Date:
Aug 15 2015
metro pcs metro pcs refused to give me the service code and network codes to unlock two cell phones i had to purchase two new cellphones so my new carrier consumer cellular can come through this cost me $175.00. Nationwide
metro pcs made myself and family run around to several cooperate offices.my name is stacey e. iam filing a complaint against cell phone carrier metro pcs.i purchased two samsung galaxy cell phones for myself and my son. we haven't used metro pcs in over a year. i decided to switch o...
Entity
Categories: Telephones
37, Report:
#1244042
Posted Date:
Jul 24 2015
Choxi.com Inc. formerly nomorerack.com Inc. Seller refuses to accept return of defective cell phone. Internet
I purchased a Samsung S4 cellphone clearly labeled as unlocked. Most functions worked properly, but I could not access internet over the cell system. (WiFi works, but not cell data)Thinking I was not connecting correctly I spent a lot of time trying different fixes to make it ...
Entity
Categories: Audio & Electronic Retail Stores
38, Report:
#1237766
Posted Date:
Jun 24 2015
Consumer Cellular claims to be no contract service but bills you for months after you remove auto pay and send you to collections Nationwide and In Sears stores Nationwide
People please be aware. Consumer Cellular is a ripoff... They claim to be a no contract cellular service. they prey on the elderly, people of low income. They claim you can use any AT&T phone. I purchased one from Target for $15.00. only to find out it does not work. So I went t...
Entity
Categories: Cellular Phone Companies
39, Report:
#1233692
Posted Date:
Jun 05 2015
T MOBILE continuous daily calls to collect money that I don't owe them Nationwide
I was a client of T-Mobile for a little over a year, until inrealized how badly I was getting ripped off. I was to be charged 60.00 a month for an all inclusive plan ( that I was told was unlimited) then my bills continued to pour in at over 100 every month . thereofre i cancelled...
Entity
Categories: Audio & Electronic Retail Stores
40, Report:
#1229193
Posted Date:
May 14 2015
consumer cellular bad service Nationwide
Please help me with consumer cellular put a stop to their harrasment or help letting me know on how to file a civil complain against them
Entity
Categories: Consumer Services
41, Report:
#1203775
Posted Date:
Jan 23 2015
Consumer Cellular-Ashley, Joseph, Eric Poor Customer Service and NO flexibility Portland Oregon
Called Consumer Cellular to ask why my cell phone did not come with a automobile charger? The first agent I spoke with, Ashley indicated that I had ordered the cell phone back in November of 2014, and that I should have called in regarding not receiving the auto charger within the...
Entity
Categories: Cellular Phone Companies
42, Report:
#1187528
Posted Date:
Nov 10 2014
Consumer Cellular A bunch of g********* liars Internet
These g******** liars were supposed to renew my service one month, and they didn't. Said my card I used with them was in error; I had all the right numbers. I also did not like the way when I took pictures, and some of them never showed up on my phone. I am suppose...
Entity
Categories: Liars
43, Report:
#1159951
Posted Date:
Aug 05 2014
Official iPhone Unlock Ltd officialiphoneunlocks.com Charged me 67 USD to unlock the IMEI of my iPhone 5s, but did NOT and WILL NOT refund money Seychelles Internet
I have an iPhone that I bought from my best friend that was locked to Verizon, USA. I chose this specific site, Official iPhone Unlock Ltd, from the Internet b/c they promised to unlock the IMEI of the phone, so that it can be used anywhere world-wide, with any carrier, & ...
Entity
Categories: Websites
44, Report:
#1161049
Posted Date:
Jul 10 2014
Consumer Cellular Cellphone company endorsed by AARP advertises on TV first 30 days service is free. When you turn off before 30 days, doesn't honor advertised information Nationwide
In February 2014 I invested in a flip phone and service from Cellular one who is endorsed by AARP. As a member of such, I thought that it would be a good investment, especially since on its TV endorsement which appears on TNT, it is stated that the first 30 days are free. I canc...
Entity
Categories: Cellular Phone Companies
45, Report:
#1149209
Posted Date:
May 23 2014
Consumer Cellular A $30 a month account turns into a $159 charge Florida
I got my son a cell phone and decided on Consumer Cellular, eventually got him the $30 plan. It seemed to work and sometimes he went over. Going over and paying a little more, I get it. I got an alert that he was getting close to his limit and minutes later got ano...
Entity
Categories: Cellular Phone Companies
46, Report:
#1120602
Posted Date:
Feb 03 2014
Consumer Cellular Terrible customer service. Misinformation. Portland Oregon
DO NOT USE CONSUMER CELLULAR. (That's the short version.) When I first called, I specifically asked, in several ways, whether the phone I wanted to buy would work on their network. (They only offer 6 phones, only two of which are Android, both of which are utter cra...
Entity
Categories: Cellular Phone Companies
47, Report:
#1117671
Posted Date:
Jan 22 2014
Consumer Cellular Consumer Cellular has lied over its teeth. I fight for the justice! Portland OR
I cannot make a phone call from my cell since 11/9/13 night. Because it was weekend, I called Consumer Cellular on 11/12/13 morning. A customer service lady tried to troubleshoot the problem; she told me to turn the phone on and off many times and wanted me to read some info to h...
Entity
Categories: Cellular Phone Companies
48, Report:
#1100044
Posted Date:
Nov 17 2013
Consumer Cellular Mistakenly billed for line they incorrectly assigned, now refusing to refund my money Portland Oregon
I have used Consumer Cellular for years and been very happy with their service. So I am still shocked over the issue I have with them now.In December of 2011 I decided to get my elderly parents a cell phone for emergencies. I called Consumer Cellular to order the phone f...
Entity
Categories: Cellular Phone Companies
49, Report:
#1065165
Posted Date:
Jul 08 2013
consumer cellular Cusumer cellular charged what appears to me an extra fee of $45 dollars after cancellation, and I was already paid up for time of usage. Pasadena California
I signed up with consumer cellular after seeing their commercial, as I am past sixty years old now, and they primarily market to the elderly. But elderly be warned....they don't have your best interest at heart. After signing up I was happy at first, then these high charges be...
Entity
Categories: Cellular Phone Companies
50, Report:
#1052827
Posted Date:
May 22 2013
Consumer Cellular Consumer Cellular is a big rip-off. They misrepresent their service and lie to people Portland Oregon
Complaint Description:
Consumer Cellular misrepresented their phone service. Had nothing but problems with their phone from the first day we had it. It dropped calls constantly and got spam text messages from people we didn't know. There was also at least one time when his phone did...
Entity
Categories: Cellular Phone Companies